Problems we fix

If it says Viking on it,
we have repaired it.

After 27 years of factory certified service, your failure mode is one we have already met many times.

Five signals worth a phone call.

  1. The temperature wanders

    The dial says one number, the thermometer says another. Drift caught early is the cheap version of this repair.

  2. It works harder than it used to

    Preheats stretch out, the refrigerator never rests. Healthy machines cycle. A machine that cannot stop is covering for something.

  3. New sounds

    Grinding, chirping, clicking. Components talk before they quit, and it pays to listen.

  4. Frost, water, or heat where none belongs

    Each one is a symptom of a system upstream waving for attention.

  5. A door that fights you

    An oven door that drops or a fridge door that needs a shove is leaking conditioned air you paid for.

Viking cooking

The hot side.

Wall oven with a roast

Oven not heating

Preheats that take forever, no heat at all, or heat that dies mid roast.

The full story
Sourdough baking in a professional oven

Uneven baking

One tray browns, the other does not. Fan, element, or calibration.

The full story
Professional range in an industrial loft

Burner clicking

Sparks that never light, or clicking that keeps going after the flame is up.

The full story
60 inch professional range

Flame control

A simmer that keeps dying, a flame that surges, a burner stuck on full.

Oven door handle detail

Door and hinge trouble

Doors that sag, refuse to sit flush, or bleed heat at the gasket.

The full story
Wall oven control panel

Self clean lockouts

A cleaning cycle that ends with a locked door or a dark display. We see it weekly.

Viking refrigeration

The cold side.

French door refrigerator

Not cooling

The compartment creeps warm, the unit never rests, or the setpoint and the thermometer stop agreeing.

The full story
Refrigerator in a Spanish revival kitchen

Leaking water

Puddles at the toe kick, moisture in the compartment, or water tracking under the unit.

The full story
Refrigerator, door open

Ice maker down

An empty bin, half formed cubes, a strange taste, or a harvest that stalls.

The full story
Professional refrigerator with glass door

Excess frost

A snowy back panel, or frost creeping into places it never used to reach.

Refrigerator and freezer column pair

Freezer trouble

Thawing, icing over, or a roar from the freezer while the fridge side acts fine.

Refrigerator door detail

Door seal failure

Sweating gaskets, doors that resist closing, warmth around the edges.

Classic side by side refrigerator

Unusual noise

Grinding, chirping, rattling. Parts speak up before they quit.

Wine racks behind glass

Wine cooler drift

A zone wandering off its setpoint. With a collection inside, that is urgent, and we handle it that way.

The full story

The calls we get most.

Pick the symptom that sounds familiar. The rest of the story is our job.

Oven not heating Burner clicking Refrigerator not cooling Door and hinges Condenser cleaning

Tell us the symptom. We know the rest.

One call and it is off your list. Open daily, 7am to 7pm.

Call (747) 444-4649

Same day windows go to whoever calls first. The $89 diagnostic folds into your repair, so finding out costs nothing extra.

Call (747) 444-4649